borneo toto Privacy Policy

This page describes what we collect when you use borneo toto and how we keep that data protected. We at borneo toto take your privacy seriously. When you create an account, place a bet on Liga 1 or Piala Indonesia, deposit via DANA or e-wallet, or interact with our live-dealer tables, we collect certain information to operate our service, verify your identity, and comply with applicable law.

Our privacy practices are designed around transparency. We do not sell your personal data to third parties for marketing purposes. We do not share your account information with unrelated companies. We use your data only to provide borneo toto services, process your deposits and withdrawals, conduct Know Your Customer (KYC) verification, and detect fraud.

This policy explains what data we collect, how we use it, who may access it, and what rights you have. If you have questions about our privacy practices, contact our support team via the borneo toto app or website.

What Data We Collect on borneo toto

We collect data in several categories when you use borneo toto:

• Account information: Your full name, date of birth, email address, phone number, and residential address. We require this during account registration and KYC verification.
• Identity documents: Copies of your Indonesian national ID (KTP) or passport, and a selfie holding your ID. We collect these only for verification purposes and store them securely.
• Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We do not store your full payment credentials; instead, we receive only a confirmation token from your payment provider.
• Betting activity: We record all bets you place on Liga 1, Piala Indonesia, Piala AFF, Champions League, live-dealer games, slots, and esports markets. This includes bet amount, odds, outcome, and settlement time.
• Device and usage data: We collect information about your device (operating system, browser type, IP address) and how you interact with borneo toto (pages visited, time spent, features used). This helps us improve our platform and detect fraud.
• Communication data: If you contact our support team, we record your messages, our responses, and any attachments you provide.

We at borneo toto collect only the data necessary to operate our service, verify your identity, and comply with law.

How We Use Your Data

We use the data we collect for specific purposes:

• Account management: We use your name, email, and phone number to create and manage your borneo toto account, send you account notifications, and allow you to reset your password.
• KYC verification: We use your identity documents and personal information to verify your identity, comply with anti-money-laundering (AML) regulations, and prevent fraud.
• Payment processing: We use your payment information to process deposits and withdrawals. We share transaction details with your payment provider (mobile banking, local payment, online payment, etc.) only to complete the transaction.
• Betting and settlement: We record your bets to calculate odds, settle outcomes, and maintain your account balance. This data is used only within borneo toto.
• Fraud detection: We analyze your device information, IP address, and betting patterns to detect suspicious activity and protect your account and our platform.
• Customer support: We use your communication data to respond to your questions and resolve issues.
• Legal compliance: We may disclose your data if required by law, court order, or government request.

Data retention

We retain your account data for as long as your account is active. After account closure, we retain data for a minimum of five years to comply with legal and regulatory requirements.

Third-party processors

We may share data with payment processors, identity verification services, and fraud-detection providers. These processors are bound by confidentiality agreements.

Data location

Our servers may be located outside your jurisdiction. By using borneo toto, you consent to your data being processed in these locations.

Cookies and tracking

We use cookies to remember your login status, preferences, and betting history. You can disable cookies in your browser settings, but this may limit borneo toto functionality.

Your Rights and Our Commitments on borneo toto

We at borneo toto commit to protecting your data. You have the right to request access to your personal information, correct inaccurate data, and request deletion of your account and associated data (subject to legal retention requirements). To exercise these rights, contact our support team via the borneo toto app or website.

We encrypt all data transmitted between your device and our servers using SSL/TLS protocols. We store sensitive data (identity documents, payment information) in encrypted databases with restricted access. Our staff can access your data only when necessary to provide support or comply with legal obligations.

We do not share your personal data with third parties for marketing purposes. We do not sell your betting history, contact information, or identity documents. We may share aggregated, anonymized data (such as "users in Jakarta placed X bets on Liga 1 during Idul Fitri") with analytics partners, but this data cannot identify you.

Data Breach and Security Incidents

If we discover a data breach or security incident that affects your personal information, we will notify you via email or in-app notification as soon as possible. We will describe the nature of the breach, the data affected, and steps we are taking to secure your account. We maintain cyber insurance and incident-response procedures to minimize the impact of security events.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of borneo toto after changes are posted constitutes acceptance of the updated policy. If you do not agree to the changes, you may close your account.

Our services are available only where local law permits. Users are responsible for verifying that their use of borneo toto complies with their own jurisdiction's privacy and data-protection laws. If you have questions about how our privacy practices comply with your local regulations, contact our support team.